Shipping & Returns

Shipping & Returns Policy

1. Processing Time

Orders are typically processed within 2–5 business days.

2. Shipping Destinations

We ship within the United States and Canada.

International customers are responsible for customs duties, taxes, and fees unless stated otherwise.

3. Shipping Carriers

We ship via major carriers such as UPS, FedEx, and USPS. Large items may ship via freight.

4. Tracking

Tracking information is emailed once your order ships.

5. Delivery Issues

Please contact us within 48 hours of delivery for missing, damaged, or incorrect orders.

 

RETURN & REFUND POLICY

  • 1. Eligibility

    Returns are accepted within 30 days of delivery for items that are:

    • Unused
    • In original condition
    • In original packaging

    2. Non-Returnable Items

    We do not accept returns for:

    • Used or installed items
    • Items damaged due to misuse
    • Final sale or clearance items

    3. Restocking Fees

    A 20% restocking fee may apply and will be deducted from your refund.

    4. Return Shipping

    Customers are responsible for return shipping unless the return is due to our error.

    5. Refund Processing

    Refunds are issued to the original payment method within 5–10 business days after inspection.

    6. How to Initiate a Return

    Email info@allproadventures.com with your order number.