Shipping policy

Shipping Policy

. Shipping & Delivery

Shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.

Risk of loss transfers to you upon delivery to the carrier

1. Processing Time

Orders are typically processed within 2–5 business days.

2. Shipping Destinations

We ship within the United States and Canada.

International customers are responsible for customs duties, taxes, and fees unless stated otherwise.

3. Shipping Carriers

We ship via major carriers such as UPS, FedEx, and USPS. Large items may ship via freight.

4. Tracking

Tracking information is emailed once your order ships.

5. Delivery Issues

Please contact us within 48 hours of delivery for missing, damaged, or incorrect orders.

If you would like to pick up your items in person we may be able to arrange this depending on what you are interested in. We are located in Sugarcreek, OH. Please contact us for more information.